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Troubleshooting computers The diagram below shows some actions which can be tried for general troubleshooting with a PC/Server. The diagram asks some typical questions that the IT Systems Support Technician should ask themselves or the user and lists some of the things to try. The IT Systems Support Technician should not start blindly changing things, as they may be changing good with bad and cause themselves more problems, use the general flow chart on the previous page. As the IT Systems Support Technician gains experience, it will make the job of troubleshooting a lot easier - for example, the checks in the animation below will be carried out automatically
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